We’re committed to helping you have a smooth and successful year-end. To ensure you’re prepared, please review these important updates:
- New business processing guidelines for 2025 production
- Year-end commission processing
- Required minimum distribution waiver
- Upcoming holiday hours
New Business Processing Year-End Guidelines for 2025 Production
Target dates to pay cases
Non-underwritten annuity new business
The Home Office must receive all pending, non-underwritten annuity new business applications and all outstanding requirements by the end of business on Monday, Dec. 15
Life policies, long-term care protection and underwritten annuities for all companies
- Underwriting must approve the case.
- The Home Office must receive by end of business on Monday, Dec. 15, all delivery requirements, fully completed, including but not limited to:
- Initial premium
- Certificates of Insurability
- Bank draft authorization
- 1035/Transfer funds received
- Any pending cases with a request for reissue or plan change must be received in the Home Office by end of business on Monday, Dec. 15, to ensure processing time for both Underwriting and New Business.
Target dates to for policy changes of in force policies
Criteria for policy changes
- All policy changes must be received by the Home Office by end of business on Monday, Dec. 15.
- Underwriting must approve the changes, when applicable.
- Changes include, but are not limited to:
- Conversions
- GIO exercises
Processing options
For fastest processing, upload additional requirements via OneSource Online submission.
Year-end commission processing
As a reminder, Tuesday, Dec. 30, is the last day for commission processing for 2025. Commissions processed on or after Wednesday, Dec. 31, will be considered 2026 business and released on Statement Day, Tuesday, Jan. 6, 2026.
2025 RMD deadline
Clients who wish to take a required minimum distribution (RMD) from their OneAmerica Financial company policy should do so by Friday, Dec. 19, to ensure processing by year end. Action items include:
- Contact clients to set up an automatic RMD with one of these two options:
- Complete form 8-18249 (Required Minimum Distribution Election).
- Request a one-time RMD using form 8-17730 (Partial Withdrawal) and include “RMD withdrawal.”
- Ensure a completed IRS W-4R form is submitted with the request to ensure that the appropriate federal taxes are withheld.
Please note, automatic RMDs are not available for Annuity Care, Annuity Care II, Annuity Care III or Indexed Annuity Care products.
To expedite handling, email forms to policyservice@oneamerica.com.
Questions? Call the Policy Service Contact Center at 800-275-5101, option 1.
Holiday hours
OneAmerica Financial wishes you and your loved ones a season filled with health and happiness. In observance of Thanksgiving, Christmas and New Years’s, OneAmerica Financial holiday hours include:
Dec. 24: Closing at 3 p.m. ET — Internal Sales, Licensing, New Business, Policy Service and Sales Comp
Dec. 25: Closed
Dec. 31: Closing at 3 p.m. ET — Internal Sales, Licensing, New Business, Policy Service and Sales Comp
Jan. 1: Closed
Dec. 24: Closing at 3 p.m. ET — Internal Sales, Licensing, New Business, Policy Service and Sales Comp
Dec. 25: Closed
Dec. 31: Closing at 3 p.m. ET — Internal Sales, Licensing, New Business, Policy Service and Sales Comp
Jan. 1: Closed
Please review holiday availability for our vendors, Illumifin and ExamOne.