JH LTC Desktop Illustrator error – Employer Sponsored Groups not available in California
It has come to our attention that the desktop version of JH LTC Illustrator is allowing users to select Employer Sponsored Groups, which is incorrect. This is a reminder that Employer Groups for the Sponsored Group Discount Program are not available on Custom Care III in California because the product only has gender distinct rates (unisex rates are used in the employer sponsored group market). Please note that the web version of JH LTC Illustrator, as well as LTC Captivate, are not impacted and the functionality in these systems for the Sponsored Group discount is correct. The functionality of the JH LTC Illustrator desktop version will be corrected in August. We apologize for the inconvenience.