Change in notification on cases where offer is other than as applied.
Effective April 27, 2017, Underwriting will be changing the procedure for notifying applicants in cases where offer is other than as applied.
To notify applicants, Underwriting will send a letter within seven days of the decision directly to the applicant. The letter will indicate what the Underwriting decision is, specific details related to the decision and the source of that information.
Producers will be notified in two ways within 24 hours of the final decision. The decision will be posted on OneSource Online and will include general information regarding the decision and the source that was the basis for the decision. An email will also be sent with these details.
Questions? Please contact Diane Carpenter at (317) 285-7278 or diane.carpenter@oneamerica.com.