If a client goes on claim, there is a good chance they may be calling you for help. Here is some material that will help you and your client through the claims process.
Agent Guide – Enhance your knowledge about the LTCi claims process (99703)
Point-of-Sale-Brochure – Show prospective clients how the policy they’re considering will work at claim time. Available in all states except FL. (99702)
Policyholder Guide – Give to policyholders who contact you to initiate a claim (99800)
These pieces are available through your normal ordering channels.
If you have any questions, please contact Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.