Lincoln MoneyGuard: LTC Claims Updates
Starting March 2022
We are pleased to announce that we have partnered with a third-party, LTCG, to handle the long-term care claims process, including notice of claim, eligibility decision, invoice management and recertification, effective March 2022.
Lincoln strives to continuously improve the experience and by partnering with LTCG, Insureds and their families will benefit from:
- Simpler client experience – LTCG will handle the claims process, focusing on reducing customer effort and helping customers appropriately manage their benefits.
- Robust online functionality – LTCG has functionality that will allow our customers to submit and track their claim status online.
No action is needed from you or your clients at this time. If you have any questions, please contact our Customer Contact Center at 800-487-1485.