Streamlined underwriting process in effect (Mutual of Omaha)

LTC Underwriting Enhancements

Starting June 20, 2023 things should have gotten a little easier for you and your clients.

We integrated medical claims data which streamlined the underwriting process and reduced the potential need for additional requirements.

Some important updates include:

  • We will no longer auto-order medical records. Records will only be ordered at the underwriter’s discretion.
  • For clients aged 59 or younger, Phone Health Interviews will no longer be automatically ordered. They will be ordered only when necessary and at the underwriter’s discretion.
  • For clients aged 60-64, after a review of medical claims data, we will order a Phone Health Interview with cognitive screening which will be conducted by phone.

For clients aged 65 and older, after a review of medical claims data, we will order Face to Face Assessments.

Click here for the Underwriting Guide: 453999_LTC_UnderwritingGuide.pdf (mutualofomaha.com)