Important information if you sold MetLife LTCI in the past. From a March 10, 2017 letter sent to all MetLife producers, past and present:
MetLife is in the process of moving its main individual life insurance, disability, annuity and a small portion of group insurance business, as well as certain long term care products into a new, independent company. In connection with that move, MetLife is renaming several of its subsidiary companies, which we are planning to move to the new independent company and operate under the Brighthouse Financial brand. As part of this process, we are changing the name of “MetLife Insurance Company USA” to “Brighthouse Life Insurance Company”, effective March 6, 2017.
Please see below for important information regarding the company name change.
Appointments
All financial advisors appointments will remain the same, but the name of the issuing company will change to Brighthouse Life Insurance Company. No action is required by the advisor.
Customer Impact
All impacted in-force clients will be notified that the name of the company which issued their existing policy has been changed to Brighthouse Life Insurance Company.
Administrative Forms
Starting March 6, 2017, please discard all administrative forms which reference the name of MetLife Insurance Company USA and instead use forms which reference the new name, Brighthouse Life Insurance Company. Updated forms referencing the new name will be available as of March 6, 2017 and can be obtained through regular channels, if needed.
If you have any questions, you may contact our office toll-free at 888-507-9185. Customer service representatives are available to assist you Monday through Thursday, 8:30 am to 6:00 pm Eastern Time and Friday 9:00 am to 6:00 pm Eastern Time.